Shipping Policy

Shipping Policy
Welcome to Earth Breeze Official Store. This Shipping Policy is formulated to standardize all order processing, shipment arrangement, delivery timeline, and logistics related rules for all customers worldwide. This policy applies to all orders placed on our official website, covering domestic and international deliveries. By placing an order with us, you fully acknowledge and agree to abide by all shipping terms and regulations listed below. We strive to provide every customer with fast, stable, and transparent logistics services for all Earth Breeze product purchases.

1. Order Processing & Shipment Timeline

All successfully submitted and fully paid orders will be verified and processed promptly by our warehouse team. We guarantee that every confirmed order will be dispatched and shipped out on thenext business day after payment verification. Our warehouse operates on standard business days, excluding weekends and official public holidays. Orders placed on holidays or weekends will be scheduled for processing and shipment on the next available business day to ensure orderly and standardized order arrangement.

2. Standard Delivery Timeframe

We maintain a highly efficient and stable global logistics distribution system for all regional orders. Regardless of domestic or international destinations, all in-stock Earth Breeze products will be delivered within 5 business days after the order is shipped. The delivery timeline is unified for all customer regions, ensuring every shopper enjoys a consistent and fast logistics experience. The estimated delivery time refers to business days and excludes unforeseen external factors such as customs clearance delays, extreme weather conditions, or local logistics terminal adjustments.

3. Order Shipping Standards

All Earth Breeze products are professionally inspected, packaged, and sealed before shipment. Our warehouse team strictly checks product integrity, packaging completeness, and order accuracy to prevent wrong items, missing goods, or packaging damage during transportation. Each order is equipped with complete logistics tracking information. Customers can monitor the real-time transportation status of their orders through website order pages or tracking links to stay updated on delivery progress.

4. Shipping Address Modification Rules

Customers are required to fill in accurate, complete, and valid shipping addresses, including detailed recipient information, contact number, and precise delivery location when placing orders. Address errors, incomplete information, or invalid contact details may lead to delivery delays, package return, or lost items. For customers who need to modify their shipping address, please contact our customer service team promptly before the order is shipped. Once the order has entered the packaging and shipment process, address modification will no longer be available to avoid affecting normal logistics distribution.

5. Abnormal Shipping Situations Handling

In individual cases where unexpected logistics abnormalities occur, including but not limited to transportation delays, package damage, or package loss during transit, please contact our official customer support team in a timely manner. Our team will verify the logistics situation as soon as possible, follow up with the logistics provider, and provide reasonable and effective solutions to safeguard your legitimate shopping rights and interests.

6. Settlement Currency Specification

All order-related settlements on our official website adopt a unified currency standard. All logistics-related fees, order payments, and subsequent after-sales settlements are calculated and settled in USD (United States Dollar), ensuring standardized and consistent fund settlement for all global customers.

7. Policy Updates & Adjustments

We reserve the right to update, revise, and adjust this Shipping Policy in accordance with business optimization, logistics channel upgrades, and industry rule updates. Any revised policy terms will be officially published on our website and take effect immediately upon release. Your continued purchase and use of our logistics services after policy updates constitute your recognition and acceptance of the latest Shipping Policy.

8. Contact Information

If you have any questions about order processing, shipment progress, delivery time, logistics exceptions, or policy terms, please feel free to reach out to our professional customer service team. We will provide timely replies and comprehensive support to resolve all your shipping-related concerns.